Avoid Willam Hill and crypto (not that any plays there anymore anyway)

BlibbityBlabbity · #1 03-03-06, 09:11 AM

it doesn't explain the loss of the .25, but if the site crashed the hand would have been voided (and possibly not logged by their system) and based on what they said they would have issued refunds to the players involved. That would explain most of it.

If you had logged back in to find the pot lost and there was no record of the hand in thier system that would be VERY sketchy.

Sucks that they can't do a better job at the customer service to explain it and give you a definitive answer.

nutbag · #2 03-03-06, 10:10 AM

yeah, I'm okay with a site having no disconnect protect or whatever, but this is a real strange case becase a) I already showed my hand, and b) I was automatically reconnected at a diiferent table with .25 less, instead of the full amount i put in the pot (which is what should happen if i have no dp)

bunny · #3 03-03-06, 10:38 AM

Strange. If I had been in your situation, I would have a) immediately gone looking for that table or b) search for one of the other players and ask them what happened.

Look on the bright side. At least you didn't lose what you put into that hand.

edit: Only other explanation I could think of was that you were mistaken of where you were. Maybe this was a tournament? In that case, there would be an ante of $.25 and would explain the table change too.

Ask the willhill support to check the tournament hand histories.

Talking Poker · #4 03-03-06, 12:52 PM

That;s messed up. They have no record of the hand at all? Whoa...

X-Longshot-X · #5 03-03-06, 01:38 PM

Ide remove my money from the site....if they have not HH for that hand even being played that is kinda shysty...I wouldnt trust it....it sounds like they screwed up and are covering their tracks....that or something is going on that even they dont know about....