Party considers a VUIMP

[Reel Deal]

Here's another example... I got an email from them a few weeks back saying my FP points were about to expire if I didn't log on and play some raked hands. So, I log on and play some raked hands and think everything is cool. Well, then they send me an email saying my points have expired due to inactivity. So, I fire back an email saying check your records b/c I just played some raked hands within the last couple weeks. Then I get this response from them:

"We are adding the PCP points that expired due to the inactivity of your account. Please be aware that this is a one time courtesy that we are extending to our special players. Do try and ensure that your account does not remain inactive for more than 30 days in future

Thank you for choosing us as your online gaming site!

Vathsala
Poker Customer Care"

One time courtesy? WTF? I played as required!!

BTW, what the hell kind of name is Vathsala?