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#1
11-09-05, 02:15 AM
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When it comes to offering good games and coming up with new ideas, Party is on the ball - the best of the best. But when it comes to other HUGELY important things, like, you know, customer service, I don't think they could get much worse.
Sometimes all I can do is shake my head. |
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#2
11-09-05, 02:17 AM
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What does being a Party VIP entitle one to anyway?
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#3
11-09-05, 02:37 PM
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Here's another example... I got an email from them a few weeks back saying my FP points were about to expire if I didn't log on and play some raked hands. So, I log on and play some raked hands and think everything is cool. Well, then they send me an email saying my points have expired due to inactivity. So, I fire back an email saying check your records b/c I just played some raked hands within the last couple weeks. Then I get this response from them:
"We are adding the PCP points that expired due to the inactivity of your account. Please be aware that this is a one time courtesy that we are extending to our special players. Do try and ensure that your account does not remain inactive for more than 30 days in future Thank you for choosing us as your online gaming site! Vathsala Poker Customer Care" One time courtesy? WTF? I played as required!!  BTW, what the hell kind of name is Vathsala?
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GO GREEN!!! GO WHITE!!! |
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