I have no idea, and was wondering the same thing. My guess is either the former, OR.... I thought it was possible that one of you guys reading this may have emailed them a complaint about how they are treating their "big" players, with a link to this thread.
Either way, I'm glad they fixed things in the end. I have to tell you though, this isn't the first time where I've gotten a boneheaded response first, only to be followed up with an apology and the correct response. In fact, I'll guess this is about the 4th time this has happened to me with Full Tilt. It's like their first line of response isn't that great, but they get the job done in the end. Sometimes it just takes a little persistence.
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02-07-07, 12:57 PM
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