UB Craziness!

[Robbie Robb]

I'm playing in the weekly qualifier to the $1M freeroll at UB. Before the tourney started there was a dealer message pop up (about 5 minutes before the start) stating "Blinds are going up to 300/600 with 75 antes". I chuckled at it and said to Nikki "hee hee. UB sent a message to the wrong table".

Then the tourney started - at 300/600/75!!!!!!!! Only at our table. To top it all off, during the first hand, there was a message stating blinds were going up to 400/800/100 next hand! And they did!!!

Fortunately, I got all-in first hand and won it, doubling up and then adding another 1500 to my stack.

I quickly sent off an email to support with URGENT! in the subject line. It works for Stars, so hey, why not? It wasn't too long after that our table got broke and we moved to a normal table with 10-20 blinds. The nice thing was, those of us that survived at the table left with VERY nice stacks.

In my email to them I had asked that the points I paid for the daily qualifier (50) be refunded to me so I could try again for next week's. After I got moved, I sent a follow-up email rescinding that request as I have a good stack now

[Boobie Lover]

Expect to wait 24 years before UB answers an e-mail.

[Robbie Robb]

Yeah, I'm not worried about it now. Whether my email caught someone's attention or one of their flunkies spotted the SNAFU, it was fixed "fairly" quickly. Still, at least 8 people got knocked out of the tourney from our table in those first few hands.

[ChipFish]

If you ever have a legit problem that needs to be solved at UB:
Go to pocketfives and talk to one of the UB player reps, they'll help you.

[Robbie Robb]

So here's a follow-up. I ended up finishing 46th in the tourney. Top 200 move on to the monthly qualifier on July 9th.

As for my email, I went to bed immediately after it ended. When I got up this morning there were 3 emails from UB. One stated that the tourney was cancelled because of an error and would be rescheduled. Another email stated that they would forward my email to the appropriate people. The third email was acknowledgement of the receipt of my second email rescinding my request for a point credit. All of these emails were sent by 3:10am at the latest.

So everything worked out great for me. I just hope that UB, at the very least, credits the accounts of those knocked out in the first few hands from our table.

Lemme tell ya though - nothing like 400/800/100 blinds right off the bat with 1500 stack to encourage All-in or Fold mode!

[Talking Poker]

That's hilarious. Only at UB....