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  #1  
Old 02-25-08, 09:52 PM
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Unhappy cashout problem

hey guys...wondering if I can get some help here?

I have been trying to cashout from stars for quite sometime now through checks, which, unfortunately, takes 15 business days (, i know).

I just had my THIRD unsuccessful cashout with stars and am not sure what to do. The reason I use a check is because I have no other way of withdawing (won my money off freeroll, haven't deposited).

So, here are my 2 questions:

1) What should I do with the money assuming they put it back in my account? Switch sites?

2) How do I get more casout options? Do I have to deposit through whatever I want to withdraw from?

-wd
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  #2  
Old 02-25-08, 09:56 PM
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you must make a deposit to withdraw from the site I think. a deposit using CC>>Epassporte should do the trick.
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  #3  
Old 02-26-08, 12:28 AM
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thanks for responding.

I am able to cashout using checks, but the reason a check hasn't arrived to me is because of postal problems. Maybe I'm just angry, but after 3 attempts at cashouts I don't understand why I can't get th check already!

And I will look more into depositing using cashiers check if it will speed up the process of cashing out.
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  #4  
Old 02-26-08, 12:34 AM
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Postal problems? What does that mean? Did you give them a fake address or something?
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  #5  
Old 02-26-08, 09:28 PM
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Pokerstars explained that they had nothing to do with the postal service and it was out of their control. I wrote the correct address.

They said to give the check 2-3 more business days so hopefully it will come by the end of thhis week.
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  #6  
Old 02-26-08, 09:57 PM
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Weird, all my checks arrive in a timely fashion from stars (usually 3-7 days). Maybe ask for a wire transfer. That's what I do and it comes exactly in 3 days everytime.
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Old 02-26-08, 11:13 PM
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Storm,

Do you cash out more than 1000$ at a time. I'm pretty sure that I read on their site that if you cashout more than 1000, than shipping is 3-7 days, but other wise its 12-15 or whatever.

(FWIW I have tried cashing out a little more than 1000 to see if they speed up the cashout process but alas it still takes 15 days for me.)
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  #8  
Old 02-26-08, 11:22 PM
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It is normaly about 5 days for me.
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