Full Tilt is F***ing me

[greenbuckets]

I haven't posted in a while but have been playing regularly. I recently got my wife to start playing and she set up an account on Full Tilt. Well, my wife accumulated $606 on Full Tilt after an initial deposit of $300. I was impressed but that's beside the point.

She wanted to withdraw the money via check so she sent an email to Full Tilt to ask how to do it but she sent it from my email address which is connected to my Full Tilt account.

I got an email saying I had duplicate accounts and that all funds would be transferred to my account. After that email, I could not log in to my Full Tilt account. That was 4 days ago. Since then, I get no response from Full Tilt. I have sent over a dozen emails but they will not respond.