some help with Full tilt

[de-coder]

hey you full tilt veterans... I was in a hand, which I won, just as I was disconnected. It was a real sweet pot too - $313. When I got back on I saw that I had the money (yea), but the hand history for that hand was nowhere to be found...

As a result pokertrackers stats are now a little screwed. Any idea how to request the hand history? I've sent email to support and disconnections, but so far they are ignoring me...